Harrow Mencap Case Study – Fabric IT

Harrow Mencap Case Study – Fabric IT


My name is Alison Davies, and I’m the Deputy
Chief Executive of Harrow Mencap. We provide a range of personalised support
that helps people to live the lives that they want to live.
We started working with Fabric in July 2017. We weren’t just looking for a contractor,
we were looking for an organisation that had a strong work ethos, that had integrity and
a company that we could build a strong working relationship with.
It was crucial that we chose the best partner that was going to provide value for money.
We appointed Fabric to look after our Dynamics 365 leads because we recognised really early
that they had a really good ethos as a company. They’d had a lot of experience working within
the third sector, which we felt was really important.
It was really important to look for a partner that genuinely is interested in helping you
to improve your business activities. We found it invaluable to work with a company
that was accessible. This has helped both of us to get a real understanding
of what we need, of what our requirements are, and to work out solutions together.
We’re really excited about continuing to work with Fabric in the future.
They are responsive, deliver on time and able to communicate solutions, in a way that us
non-techies can understand. They’ve really impressed us with their can-do
attitude and willingness to go the extra mile to get the best solution for Harrow Mencap.

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