Leaving Behind Burnout to Start a New BA Job in a New Domain with Confidence: Molly Zglobicki

Leaving Behind Burnout to Start a New BA Job in a New Domain with Confidence: Molly Zglobicki

Hello. Laura Brandenburg here with Molly Zglobicki. Welcome Molly. She is one of our Circle of Success founding
members and had some pretty amazing transformation in her career this year and I’m so grateful
that she has agreed to share a little bit of that journey with you because I think a
lot of people find themselves in situations like she found herself in and feel a bit like
trapped and not sure where to go. So, I’m grateful, Molly, that you’re going
to share a bit of your story with us and I hope that it inspires whoever might be listening
in to this interview. To start us off, can you just share a little
bit about where you were at the beginning of 2019? Sure. At this time last year I was looking for a
new job. I was also, I had started studying for my
CCBA, reading the BABOK and had a goal of getting that certification from the IIBA. Had found some of your material online and
really liked it. I’m not sure exactly how I found out about
Circle of Success, but decided it would be a good thing for me to try it out. Joined the group and immediately started benefiting,
I think, from just chatting with other BA minded folks even though there was a mixture
of people who are already business analysts or are just getting into it. The teachings were great. At that time, it was definitely easier for
me working from home with a very flexible schedule to join those teachings live, but
it’s a little more difficult now. But that’s okay. It’s a trade off. What was prompting you? You had a lot of flexibility. What was prompting you to look for a new position? I was at a place that I was having a hard
time seeing a road forward for myself there and although there was a lot of flexibility
and we were 100% remote work force, it’s a consulting company that had sort of taken
several different paths over the course of handful of years that I was there, so about
six years. Sort of having a difficult time managing the
amount of work that the company sort of was taking on or needed to take on against the
resources that we had. So I found myself sort of pulled in a lot
of different directions. Anybody who’s been in the consulting world,
I think, understands how much effort it can take to go into a new client with a different
type of business that you’re not really familiar with, wrapping that all up with the
work that needs to be done. It just got to the point where my brain was
sort of overloaded. I found myself working all hours of the day
and just feeling like no matter how much I worked I could not really keep up. So I spent quite a while looking around at
companies in the area where I felt that I could go and have a more regular schedule;
try to leave my work at work kind of thing and also have more of a clear path forward
in terms of promotions and things like that. And you had done quite a bit of interviewing. Correct? I did. So I interviewed mostly with some larger companies
in the area. Some of them multiple times. Unfortunately, I think that it can be really
difficult to get your foot in the door at a lot of these places. I repeatedly heard feedback, all great feedback
and got little in the way of even just constructive criticism. So it was kind of frustrating because on one
hand they’re saying we’re not going to hire you, but at the same time you’re great,
keep trying. You know you would do a great job. At first you had to reapply for new positions? Yeah. So I did that a lot. I had a mixture of…I had lots of on-site
interviews, lots of phone interviews, one or two sort of like this, online video. And then eventually the job that I did end
up getting, interestingly enough, was one I hadn’t even applied for. I definitely went through some ups and downs
with the effort that I was really putting forth. Some weeks I would apply for multiple jobs
and then I would get discouraged and sort of lay off it. I can’t handle getting another rejection
email. You were doing this on top of working more
than a full-time job. So you have like a 50-60 or more hour work
week and then you were trying to do a job search on top of that, which has to be exhausting…and
young kids, like me. That’s a lot on your plate. It was helpful in terms of being able to schedule
interviews, but I also did not, I didn’t tell my employer that I was looking for a
job because I just thought that it would make things awkward. So it was kind of like I felt sneaky, also. It was like, “I have to be gone for three
hours because I have an interview.” I just kind of put it on my calendar and said
I was going to be available. Right. And then the other thing is, my understanding,
was before you got this new job, which I do want to talk about how that all came to be,
but you had actually decided to leave your previous job even without the next opportunity
lined up, right? You had drawn the line in the sand, enough
is enough. What went into that decision? I think I just decided that financially we
could float it if I didn’t have a job. In worse case, I could have gone out and gotten
a part-time job to help subsidize the income. I was very stressed. I had tried different things at work to help
make things better and one of my coworkers at the time sort of expressed that leaders
are trying to tell us they’re going to make change, but I don’t really see that coming
to fruition. I just couldn’t continue on down the path. I was suffering, I guess. It was affecting multiple areas of my life
and I said this has got to stop regardless. I actually got contacted by somebody from
where I am now for a job that I hadn’t applied to, but my resume was in the system. So she said, “Are you interested in this
position?” And I said, “Sure.” It’s interesting how sometimes we have to
let go in order for the right thing to turn up too. And all that effort that you put in created
this opportunity. But it came in a different way than you were
expecting. Your resume was in the system, probably, from
all those interviews you’d done and jobs you’d applied for. Somehow it got into their hands. It’s interesting how sometimes the opportunity
comes in a different way. Yeah. So now, I mean, is there anything else you
want to share about that interview process or anything that came to light there? It seems like it all happened pretty quickly,
but that was from my perspective on the outside. I’m sure on the inside there was more to
it than that. When I did get contacted by my current manager,
that process was fairly quick. I did have to do some things. It’s a hospital system, so I had to go and
have a health screening, which was interesting. Something I’ve never done before. They are fairly secure, so I had to get my
picture taken and stuff. But when I gave my notice, I gave them plenty
of notice. Initially, it was a month, but then I agreed
to work for an additional month. I think it was in May when I gave my notice
and I stopped working at the end of July. I think it must have been in July that I was
contacted by the person at my current job and was able to transition out of the role
with the consulting company at the end of July and move into my new role the beginning
of September, after my kids went to school. That was great. I guess something else that I should talk
about is during the whole interviewing process, I was definitely leaning on the group a lot
for advice and just talking about the interviews that I had and the rejections and getting
feedback from people and support. That was great because it was several months. I think a lot of people had either shared
similar experiences or had really good insights, even if it was just about the attire for the
particular interview that I was going on. That’s right. We had that whole thread about what to wear
in the summer and sharing Amazon links of different little jackets, etc. Yeah, it worked out great. Just being able to connect with people on
that sort of a combination of personal and professional level and even just being reminded
that everybody experiences these things and I think, I don’t know if we ever really
touched on it exactly, but the imposter theory; just kind of feeling like maybe you don’t
fit in or you’re just pretending to really be the person in the role that you’re actually
in. I think I felt a lot of that in the group. Yeah, did that come up for you in this job
search; that you felt like you were an imposter? Only in the sense that it’s just stepping
into that interview role and just doing things differently than you would even when you go
to work on the first day. Going into a room and interviewing with seven
people is a special kind of experience that, I think, requires certain attention. I always take notes and I spent a long time
training myself to remember people’s names. That’s not part of imposter, but depending
on what question you are asked, you may need to sort of put a different spin on an experience
you had or some success that you’ve had in your career that you initially may have
not applied it to that, but they ask you a question and you’re like, okay; I can use
this experience as an example of when I did this thing you’re asking about. Yeah, and I think we can be uncomfortable
with promoting ourselves or talking about ourselves that it’s not that we are an imposter;
it’s that it feels that way because it’s not something we do day to day. So, it’s a little; it’s a different feeling. It’s kind of like the way that you talk
about your skill set and your experience with seven people you don’t know and who are
making a decision about whether you get hired is very different than how you show up with
your partner. So it can feel that way. It would be like having a group to lean back
on of people who have that shared experience just to be like, okay, you’re not alone. We’ve all been through this and have that
feeling. And then you leave and you’re uncertain
about when the next step is. Yeah. That’s good. Thank you for sharing that. Are there any teachings that come to mind
as you think about this year that helped you on this path? Definitely the peeling the onion. I think I’m still working on that one a
little bit. It’s just kind of an ongoing process. Of uncovering you limiting beliefs. Is there anything that stands out that you’ve
reframed this year? I think right now I’m going through a big
transition where I’m realizing that I’m a really good BA and what value I can bring
to the company. I’ve been spending a long time just trying
to get the lay of the land. I spent a few months in training. I had been in kind of another world that was
really sort of walled off from real work that was going on. For the past month, almost, I’ve been doing
real work and feel like I’ve been able to dive into that and am already creating value,
which I might not have expected to do, I guess. I don’t know; a couple of months ago I might
not have told you I would feel this way, I guess. Yeah, that’s huge, right. Look, my first month and I’m already adding
value on my project. Part of the culture, I think, that is in the
community for sure. In general, the teachings, every time I’m
either able to participate in some directly or just listening to them after the fact,
there’s always something of value there that…to hear somebody else’s experience
or just insight into the teachings. Yeah, they’re really designed to kind of
shift your thinking about what is acceptable in the work environment, how you show up can
actually change the results you had too, because when you start to show up, you start expecting
yourself to deliver value like you just said. It trains you to look for opportunities to
add that value quickly, and then you get to experience that and celebrate that in the
group. It kind of creates that positive cycle. It sounds like you’re getting some of those
pieces as you’re going through them. For sure. And so how are you liking the new role? You’ve been there probably what, three months
now? You had two months of training and now a month
of… Almost four months. Yeah, so I started the beginning of September
and I finished up my training at the beginning of this month, beginning of December. I like it. There’s a lot going on. It is a really large organization, which is
something that’s new to me. I had worked at a place that had about 2,000
employees several years back and this place has over 20,000. There are a lot of IT folks together in this
one building where I work. I’ve been given a few lines of business. It’s a hospital system, so I am focusing
on some services. One of the main areas is revenue, which is
something I really don’t know anything about. I’m not like an accounting person or revenue
person, so right away, it was like, “What’s RCM?” I don’t even know what that means. Looking up what that means and getting involved
with the group that’s going to be using our reporting tools. I work in enterprise reporting and they have
not had much attention. Right away just a couple of meetings, I can
see where there are some gaps in communication. I sat with them and said if I can talk to
all of the groups that fall under your umbrella and get a grasp of what’s going on, I’ll
be able to help you guys a lot in terms of what you need for reporting. It will have a downstream effect of helping
them with their process, standardizing their process because there are going to be things
in the reporting system that depend on what a user does on the front end, so just listening
to them and their pain points around that. I’ve also been asked to get involved in
another project. In general, right away, I almost feel kind
of overwhelmed, but at the same time, being such a large organization, I think everybody
understands that, especially with a larger project, it takes some time. So, right now, I’m sort of stepping back
and looking at everything that I’m tasked with and sort of trying to keep a handle on
priorities and understanding that this new project is…it’s going to be a year before
we really get it sorted out. That’s going to take, maybe, 5% of my time
every week and hopefully I can work with this group for 50% of the time. It’s just a lot of political stuff. It’s kind of overwhelming, but I think I’m
learning pretty quickly and just reaching out to people that I work with, asking questions
and trying to…people are really supportive, so it’s great. Yeah, and it sounds like you’ve had…it’s
natural in a new position to have things to learn and to kind of be the one who, like
even with all that training, who knows the least. So you bring that discipline of business analysis. I feel like your energy around, “Oh, I didn’t
know that term,” was really good energy. That’s the strength of the BA skill set,
or that confidence in the BA skill set that you’re bringing. Like, “Oh, it’s just a term. I’ve got to learn it and I’ll figure it
out.” Yeah. That’s awesome. Yeah, a lot of…there have been a lot of
times that I’m like, wow, this is just so business analyst like, these things that I’m
doing. But I think it’s sort of a personality and
just a way that I get work done. What’s your schedule like now, because that
was the big difference that you wanted? Yeah. I get to go to work; it has changed the dynamic
quite a bit, so my kids, I drop them off at before care and then I hop on the highway
and I get to work usually around 8:30. And I just put in my 8 hours so I can take
a lunch break if I want, but I usually kind of just work through it so that I can leave
earlier. It’s kind of 9:00 – 5:00, 8:30 – 4:30
and just get back in the car and I can be home in time to make dinner and stuff, and
I’m not up in the middle of the night working or working on weekends. It took me a little while to get used to that,
not working Sunday night. Sort of have the work hanging over my head
and then Sunday night putting in a few hours. I don’t do that anymore. Right. So what do you do with your time? Oh, my son is in gymnastics three nights a
week, so we’re still real busy running around. I should have guessed that with kids. It’s not like it stops being busy. Yeah, right. And then we actually, just today, we had tenants. Over the summer we had a big project on our
property; we had a garage built and an apartment above it. So, they moved in today. But they shouldn’t take up much of our time. Yeah. Yeah, it’s great because I can just spend
my time doing things around home or spend more time with the family. I’m not trying to work. Or get some sleep. That too. That’s awesome. Well, you’ve been really generous with your
time and your story. Is there anything else that you wanted to
make sure to share with people who are listening in? I just think that it’s a great group and
both in terms of if you needed sort of procedural or technical support about how to go about
solving a problem at your work place, or support with interviewing, or just sharing the wins
over Slack is really great to hear about other people’s successes, how small or large they
may be. It’s been a great supportive group and the
teachings and the professional coaching has been really valuable. Thank you. Yeah, thank you for sharing that. And I always like to ask because one of the
things I’ve realized in creating the Circle of Success, success actually looks a little
bit different to everyone that’s part of the group. What does success look like to you? I think it’s, for me, being happy with my
work; feeling like I’m able to make a difference at work. And also that I can go home and leave work
at work and have that work/life balance where I know I can do things and have time with
family and not be burdened with thinking about work all the time. Next year, maybe I’ll be making more money
and who knows, maybe I’ll get promoted, because I know there are a few levels to this
position that I’m in now and I’m at the first level. Yeah, we’ll have to start talking about
the strategy for that. Yeah. That’ll be great to ask as coaching question. Okay. Awesome. Well, thank you. And I love the sense of balance, and that’s
why I was really excited to share your story, too. So many people get into that situation where
it feels like how do you get out? Just like that, it can take some persistence. It can take some time, and it can feel really
hard along the way. You might hear a lot of “No’s,” but
like that opportunity is there and continue to keep moving forward towards the end. Thank you for sharing that, and I’m sure
it’s going to inspire a lot of people. Thank you so much, Molly. Thanks Laura.

One Reply to “Leaving Behind Burnout to Start a New BA Job in a New Domain with Confidence: Molly Zglobicki”

  1. These interviews really do boost my confidence, I've learned not to be too hard on myself. The imposter syndrome is real, but I'm working on it. Hearing someone else's experience is enlightening. Thank you.

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